Privacy Policy

Welcome to Traffic Heroes Ltd. We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.trafficheroes.agency], use our services, or engage with us in any other way. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect and process the following categories of personal data:

1.1 Information You Provide

• Contact Information: Name, email address, phone number, mailing addres
• Account Information: Username, password, profile information.
• Payment Information: Credit card details, billing address.
• Communications: Information you provide when you contact us via email, phone, or social media.

1.2 Information We Collect Automatically

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Usage Data: Information about how you use our website, products, and services.

1.3 Information from Third Parties

We may receive information about you from third parties, such as partners, payment processors, and social media platforms.

2. How We Use Your Information

We use your personal data for the following purposes:
• To Provide Services: To process and deliver your orders, manage your account, and provide customer support.
• To Improve Our Services: To analyze usage patterns and improve our website, products, and services.
• To Communicate with You: To send you updates, newsletters, marketing materials, and other information that may be of interest to you.
• To Ensure Security: To protect our website, systems, and data from fraud and other security threats.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Legal Basis for Processing Your Information GDPR (for users in the EU)

• Consent: When you have given us clear consent to process your personal data.
• Contract: When the processing is necessary for a contract we have with you.
• Legal Obligation: When the processing is necessary for us to comply with the law.
• Legitimate Interests: When the processing is necessary for our legitimate interests, and your interests and fundamental rights do not override those interests.

CCPA (for users in the USA)

• Sale of Personal Information: We do not sell personal information. If we decide to do so in the future, we will update this policy and provide you with the right to opt-out.
• Disclosure for Business Purposes: We may disclose your personal information to third parties for business purposes as described in this policy.

4. Sharing Your Information

We may share your personal data with:
• Service Providers: Companies that provide services on our behalf, such as payment processing, data analysis, and email delivery.
• Affiliates: Our affiliates for purposes consistent with this policy.
• Legal Authorities: Law enforcement, government authorities, or other third parties to comply with legal requirements or protect our rights.

5. Your Rights

GDPR (for users in the EU) • Access: You have the right to request access to your personal data.
• Rectification: You have the right to request correction of inaccurate or incomplete data.
• Erasure: You have the right to request deletion of your personal data. • Restriction: You have the right to request restriction of processing your personal data.
• Data Portability: You have the right to request transfer of your data to another service provider.
• Objection: You have the right to object to the processing of your personal data.

CCPA (for users in the USA)

• Access: You have the right to request disclosure of the personal information we collect about you.
• Deletion: You have the right to request deletion of your personal data.
• Opt-Out: You have the right to opt-out of the sale of your personal information.
• Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA rights.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements.

8. International Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA). When we do so, we ensure that appropriate safeguards are in place to protect your data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: finance@trafficheroes.agency